From the time my daughter and I walked in the door we were treated like family. Everyone was wonderful. Dr. Fries made us feel comfortable and he had the best bedside manners. The young lady at the front desk was extremely friendly and very helpful. Dr. Fries’s assistant made her part of the exam fun and laid back. The sweetheart who helped us pick out our glasses, despite our eyes being dialated and us acting kinda goofy, was very knowledgeable and clearly explained all the things we needed to know to make an educated decision. ALL of those young ladies were kind, friendly, helpful and really did make us feel like family! Dr. Fries will be our forever doctor now. You just can’t beat the customer service!…..and he doesn’t charge an arm and a leg either!
I am highly satisfied with the prompt, efficient and caring service the entire staff members / Dr. Fries from Decatur Eye Center has provided me each time I have called or visited their office. Thank you for your great service.
Yolinde M .
Very friendly service and great service
The gals were terrific,we’re knowledgeable. Kind and wanted took care of business in a professional manner. Was very pleased with Doctor.
Great experience, friendly and professional staff!
Leslie M .
Y’all are GREAT!!!, I feel safe when there
Very clean facility! Super nice staff and Dr!
Staff very friendly and helpful. Short wait. Dr Fries great. Best eye care experience I’ve ever had. Highly recommended!
They called my name at exactly the time that I set my appointment for. Everyone I encountered–those at the front desk, glasses area, and Dr. Fries himself–were all very kind, intuitive, and respectful. I’ve been to many doctor offices where the doctors, nurses, receptionists, etc. seemed to try to make my time, my reasearch, and my (perhaps less-informed) conclusions seem irrelevant, if not trivial, compared to theirs. This is not the case here. I was thoroughly listened to and understood, instead of merely being shrugged off. When I mentioned that I was still on working time and needed to get back as soon as possible, they even did all they could to make my visit go as seamlessly as possible. If you choose Decatur Eye Center, please be nice to these people. They deserve it.
The appt was for my teenage daughter. We absolutely loved Dr. Fries! The staff was kind and upbeat. The young woman who we saw before the doctor was amazing. They all made us feel relaxed and at ease. There were no surprises with the billing part either. Every thing was explained perfectly. I am going back this week for my appt. I love this doctor and office!
First time to have my eyes dilated and was nervous, but this office is extremely friendly. And it turned out excellent!
Very good experience. Friendly and professional. Very thorough exam!
Dr. Fries and his staff are great! Look forward to coming back. Great selection of men’s frames.